• Single or Two Stage Bag Drop
• Passport Requirement
• Security Questions
• Boarding Pass Printer (Two Stage Kiosk)
• Bag Tag Printer (Two Stage Kiosk or Check-In Desk)
• Biometric Requirement
• Local Payment / Kiosk Payment / Service Desk Payment
• Bag Measurement
• Integrated Weigh Scales
The Mach-SmartDrop System is Seamlessly Integrated into Existing Baggage Conveyor Systems, Which Allows Airport and Airlines to Fully Utilise Existing Check-In Facilities and Infrastructure, with the added benefits of Self bag drop.
The Mach-SmartDrop can be Configured to Integrate Biometrics and Undertake Passport Verification at Check-In, Accommodating Security Access and also Boarding Reconciliation
The Mach-SmartDrop Intelligent Interface Display Guides the Passengers Intuitively Through the Complete Process. Hesitation is Instantly Recognised and Local, Help Alarms and/or Messages are Automatically Sent to a Local Assistor or Central Control Room for Assistance.
Mach-SmartDrop due to its Fully Integrated and safe design requires No Local Assistors. However, to Supplement the passenger Experience the Mach-SmartDrop Solution Incorporates an Option to Interface Direct to the SEMS Central Management System
With the Adoption of the SEMS Central Management System, all Mach-SmartDrop Check-In Systems can be Serviced Via a Single Central Control Room Operator. The Mach-SmartDrop System, Adopting Intelligent Software Techniques, Automatically Detects Hesitation or Repeat Incorrect Operation of the System by the Passenger.
Upon Detection a Local Operator Display Facing the Passenger is Automatically Switched to the Central Control. The passenger is Then Greeted and Assisted Through the Process Via the Screen Operator. Two Way Communications Allows the Passenger to Converse Easily with the Remote Operator. Upon Completion, the Central Control Room Operator is Free to be Routed to Any Other Passenger Who May be Experiencing Difficulties or Requires Assistance.